Administrator - SotaHR

Key Responsibilities

Monitor incoming registration forms submitted via digital platforms (e.g. Microsoft Forms).
Perform eligibility checks based on predefined criteria (e.g. age, health conditions, policyholder status).
Request and follow up on supporting documents from members (e.g. health screening results).
Enroll eligible members into internal systems by inputting registration and health details.
Generate and send on-boarding emails with membership information and instructions for app registration.
Maintain organized records of member interactions and on-boarding status.
Coordinate with internal teams to troubleshoot issues and improve process efficiency.

Requirements

1–2 years of experience in administrative coordination, customer service, or healthcare operations preferred.
Proficient in Microsoft Office Suite and comfortable using digital forms and portals.
Strong written communication skills and attention to detail.
Ability to handle confidential information with discretion.
Self-motivated and able to work independently in a fast-paced environment.

Contract Details